Empowering You to Take Control of Your Credit – Trust, Integrity & Results

Privacy Policy

At Credit in Motion (“we,” “our,” “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you use our services or interact with our website. By accessing our services, you agree to the terms of this Privacy Policy.

We provide consumer document preparation services, credit education, and access to independent service providers. We are not a law firm, and nothing within our service should be misconstrued as legal advice.

If you have any questions about this Privacy Policy, you may contact us at:
📧 creditinmotion65@gmail.com
📞 562-922-1221

1. Who We Are

Credit In Motion assists consumers with document preparation, credit education, and guidance through the verification and dispute process. We work with independent, third-party service providers who may offer additional services such as consumer rights education or legal referral support.

Any legal questions should be directed to a licensed attorney.

Our mailing and processing address:
9338 Stamps Ave, Downey, CA 90240

2. Information We Collect

We collect information to provide our services effectively, maintain accurate records, and communicate with you.

a. Contact Information

  • Full name
  • Email address
  • Phone number
  • Mailing address

b. Identification Information

Required for verification and dispute support:

  • State-issued ID
  • Social Security card
  • Utility bill or bank statement
  • Passport or EIN paperwork (if applicable)

c. Documentation You Provide

  • Collection letters
  • Creditor correspondence
  • Prior addresses
  • Original creditor and account details
  • Report data dispute information

d. Website & Device Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Cookies and usage analytics

This helps improve website functionality and user experience.

3. How We Use Your Information

We use your information to:

a. Provide Document Preparation Services

  • Prepare Account Verification Requests
  • Prepare Report Data Disputes
  • Process and analyze documents you send
  • Assist you through the program from start to finish

b. Provide Consumer Credit Education

  • Teach you about the FCRA, FDCPA, and TCPA
  • Help you understand your rights
  • Guide you on proper documentation steps

c. Communicate With You

  • Status update calls every 45–60 days
  • Requests for additional documents
  • Program reminders and support messages

d. Refer You to Independent Providers

We may connect you with independent companies offering:

  • Consumer rights education
  • Financial wellness services
  • Legal referral options (at their discretion)

(We are not responsible for the policies or practices of any independent providers.)


e. Internal Administrative Purposes

  • Staff training
  • Record keeping
  • Service improvementn)
  • Support and compliance

f. Legal and Regulatory Obligations

We may use or disclose information when required by law.

4. Legal Basis for Processing

We process information based on:

We process information based on:

  • Your consents
  • Legitimate business interests
  • Compliance with legal and regulatory requirements

5. How We Share Your Information

We do not sell your personal information.

We only share your data with:

a. Independent Service Provider

To support your credit education or assist you when needed.

b. Credit Bureaus and Debt Collectors

Only when preparing documents you request (verification or dispute letters).

c. Operational Service Providers

Such as:

  • Email and cloud storage services
  • Customer communication tools
  • Technology platforms

These providers must safeguard your information.

d. Legal or Regulatory Authorities

If disclosure is legally required.

6. How We Protect Your Information

We take your privacy seriously. All personal information is encrypted and stored securely. We use administrative, physical, and technical safeguards to prevent unauthorized access.

We recommend sending copies, not original documents.

7. How Long We Keep Your Information

We retain information only for as long as necessary to:

  • Provide our services
  • Maintain accurate records
  • Comply with legal requirements
  • Resolve disputes

Once information is no longer needed, it is securely deleted or destroyed.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to your personal information
  • Request corrections to inaccurate information
  • Request deletion in certain circumstances
  • Withdraw consents
  • Restrict specific types of processing

To make a request, email us at creditinmotion@gmail.com.

9. Cookies & Website Tracking

Our website may use cookies to:

  • Improve functionality
  • Analyze usage trends
  • Personalize your experience

You may disable cookies in your browser settings, though some site features may be affected.

10. Children’s Privacy

We do not knowingly collect personal information from individuals under 18. If you believe this has occurred, please contact us immediately.

11. Changes to This Privacy Policy

We may update this policy periodically. The updated version will always be posted on our website with a new “Effective Date.” Your continued use of our services means you accept any updates.

12. Contact Us

If you have any questions, concerns, or requests related to your privacy or this policy, please contact us:

  • creditinmotion@gmail.com
  • 562-922-1221
  • 9338 Stamps Ave, Downey, CA 90240

To make a request, email us at creditinmotion@gmail.com.